Welcome to Balki Enterprises (“Company”, “we”, “our”, “us”). By accessing or using our website [www.balki.co.in] and/or engaging our digital marketing services, you (“you”, “user”, “client”) agree to the following Terms & Conditions.

If you do not agree, please discontinue using our website and services.

1. Services Offered

Balki Enterprises provides professional digital marketing solutions, including but not limited to:

• Performance Marketing (Meta Ads, Google Ads)
• SEO (Search Engine Optimization)
• Social Media Marketing
• Web Design & Development
• Email & WhatsApp Marketing
• Content Marketing
• Digital Strategy & Consulting
• E-commerce Marketing

All services are subject to availability, scope of agreement, and client requirements.

2. Eligibility

• You must be 18 years or older to use our services.
• By using our website or services, you represent that you have the legal authority to enter into this agreement.

3. Client Responsibilities

By signing up for our services, you agree to:

• Provide accurate information, branding assets, and approvals on time.
• Comply with applicable laws (advertising guidelines, copyright, etc.).
• Obtain necessary licenses/permissions for third-party content (e.g., music, photos, brand assets).
• Make timely payments as per agreed packages or contracts.

4. Payments & Refunds

• Fees must be paid in advance as per the agreed proposal/package.
• Refunds are subject to our Refund & Cancellation Policy.
• Taxes (GST) will apply as per Indian laws.
• Non-payment may result in suspension or termination of services.

5. Use of Website

By using our website, you agree:

• Not to copy, resell, or misuse any content (text, graphics, design, case studies).
• Not to engage in unlawful, harmful, or fraudulent activities.
• That Balki Enterprises owns all rights to its website, designs, trademarks, and logos.

6. Intellectual Property Rights

• All content, graphics, marketing strategies, and designs created by Balki Enterprises remain our intellectual property unless explicitly transferred through written agreement.
• Client-provided content remains the property of the client.

7. Limitation of Liability

• We strive for the best results, but we do not guarantee specific outcomes (e.g., rankings, sales conversions, or ROI) as results depend on multiple external factors.
• Balki Enterprises is not liable for indirect, incidental, or consequential damages.

8. Third-Party Tools & Services

• We may use third-party tools (Google, Meta, hosting, analytics, etc.) to deliver services.
• We are not responsible for downtime, errors, or issues caused by third-party platforms.

9. Termination

We may suspend or terminate your account/service if:

• You breach these terms.
• Payments are not made as agreed.
• Illegal or unethical activity is detected.

10. Governing Law & Jurisdiction

These Terms shall be governed by the laws of India. Any disputes will be subject to the jurisdiction of Delhi courts only.

11. Updates to Terms

We may revise these Terms & Conditions anytime. Updates will be posted with an updated Effective Date. Continued use of our services means acceptance of updated terms.

12. Contact Information

For questions about these Terms, contact us at:
📧 info@balki.co.in
📞 +91 9311550063
🏢 Lower Ground Floor, 3/17, Block 3, East Patel Nagar, Patel Nagar, New Delhi, Delhi 110008